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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janine Brown

Janine Brown

February 27, 2026

5  out of  5
rating by Janine Brown
"Patrick the representative was very friendly and knowledgeable. He patiently asked exactly what we wanted on our policies and gave us several options. My husband and I are thrilled with the savings on bundling our vehicles and home insurance!"
We responded:
"Hi Janine! it is awesome to hear for you. And even better that it was due to a great review like yours!! Thank you for the many years that you have been with us. We sincerely appreciate your business. "
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Patti Pursell

February 12, 2026

5  out of  5
rating by Patti Pursell
"I called around one day getting new quotes and Patrick answered and was so kind and professional. I eventually switched to Chuck Pittman’s State Farm office in Waterloo because Patrick was so efficient and knowledgeable, plus I got a good rate! Thanks Patrick! 2/12/26 I’m still with Chuck Pittman agency and Patrick just called me today to let me know that upon renewal in April, my rate has dropped again and I couldn’t be happier with State Farm!!"
We responded:
"Hi Patti, thank you so much for the incredibly kind review! Pat works hard to take care of our customers - both those who are brand new and those that are long term. Thanks also for your insurance business and don't ever hesitate to let us know how we can help. Chuck Pittman - your Waterloo State Farm agent. "
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Kathy Bollinger

January 8, 2026

5  out of  5
rating by Kathy Bollinger
"Employees were very knowledgeable and courteous"
We responded:
"Thank you for the kind words and the 5-start review. We work hard to serve our customers the best that we can, and we appreciate your feedback!"
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Brian Wells

January 2, 2026

5  out of  5
rating by Brian Wells
"Very knowledgeable very friendly understanding just the down Home business. Thanks so very much for your service."
We responded:
"Thank you, Brian, for the 5-star review! Our office appreciates the feedback from our customer. Let us know how we can continue to help you in the future. "
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Michael Pyle

December 26, 2025

5  out of  5
rating by Michael Pyle
"I got a great new car and at the same time got a great new car insurance company. They are friendly and bend backwards to help you. Thank you and have a great new years."
We responded:
"Thank you for taking the time to share your experience. We are glad to hear our team members were able to help you with your insurance needs! Have a wonderful New Year!"
Profile photo of Mike Busch

Mike Busch

December 18, 2025

5  out of  5
rating by Mike Busch
"Chuck and his staff are extremely helpful, friendly and courteous. They answered all my questions and was very helpful in fulfilling our needs."
We responded:
"Our team is very happy to do all that we can to help take care of your insurance and financial service needs. And, we look forward to serving you for a long time to come!! Chuck "
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Laurel Jung

December 9, 2025

5  out of  5
rating by Laurel Jung
"very helpful and extremely friendoy much more so than my last state farm office thanks"
We responded:
"Thank you for Laurel for the kind words and the 5-start review. Our team looks forward to doing business with you!"
Profile photo of Brian Wayne

Brian Wayne

November 26, 2025

5  out of  5
rating by Brian Wayne
"Great people who serve the public great insurance great people"
We responded:
"Thanks Brian! We really appreciate your kind words and the 5-star review!! Chuck "
Profile photo of Ronald Imm

Ronald Imm

November 7, 2025

5  out of  5
rating by Ronald Imm
"Have had chuck Pittman for my agent with state farm for several years him and his staff has been very helpful I would highly recommend him and his staff for your insurance needs."
We responded:
"Ron I just wanted to take a moment to thank you for your continuing business and to say thanks for the great rating that you have given us. We really appreciate both of you!! "
Profile photo of Will Hesterberg

Will Hesterberg

October 21, 2025

5  out of  5
rating by Will Hesterberg
"Stacey was very helpful to answer my question and resolve my issue. And so was Allie."
We responded:
"Will, we are very grateful for your business and for your kind review! We look forward to serving your insurance needs for many years to come!"
Profile photo of John Heilig

John Heilig

October 6, 2025

5  out of  5
rating by John Heilig
"Always helpful always answers the phone always informed about what's going on filing a claim is easy"
We responded:
"Thanks a lot John for the review and for the 5-star rating! It's a pleasure taking care of your insurance needs and we appreciate it! "
Profile photo of Cindy McGinnis

Cindy McGinnis

October 2, 2025

5  out of  5
rating by Cindy McGinnis
"Allison was just absolutely amazing to deal with!!"
We responded:
"You are right Allison is awesome!!! Thanks for the 5-star rating and your business."
Profile photo of Bethsheba Johnson

Bethsheba Johnson

September 26, 2025

5  out of  5
rating by Bethsheba Johnson
"Great insurance! Affordable prices with excellent coverage and amazing customer service!!!"
We responded:
"Thank you for your very kind words! We work hard to serve our customers the best that we can and we appreciate your feedback!"
Profile photo of Bill Jost

Bill Jost

September 17, 2025

5  out of  5
rating by Bill Jost
"Highest quality professionalism and product. Been with State farm for 44 years many different branch offices through a couple different states but always State farm. I like the company the product and the people very much highly recommend"
We responded:
"Bill, It's great to get awesome feedback like yours!! We appreciate you giving us the chance to help with your auto and homeowners insurance. And, we appreciate your 5-star review!! "
Profile photo of Michelle Ehrlich

Michelle Ehrlich

September 17, 2025

5  out of  5
rating by Michelle Ehrlich
"Calling to get my insurance quote and setting everything up was very easy. Staff are very friendly and helpful"
We responded:
"Thank you for your very kind words and for the 5-star review! It's our pleasure to serve your insurance needs, and we look forward to taking care of them in the years to come!!"
Profile photo of John Spytek

John Spytek

September 16, 2025

5  out of  5
rating by John Spytek
"Went in and got help. She worked with me until we got it right. Thanks5 stars"
We responded:
"Hi John and thanks for taking the time to give us a 5-star review! We sincerely appreciate you and we appreciate your business. We look forward to continuing to support your insurance and financial service needs!! "
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Jennifer Woodside

August 29, 2025

5  out of  5
rating by Jennifer Woodside
"Stacey is the one to work with. So kind and compassionate!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Karin Kendrick

Karin Kendrick

August 15, 2025

5  out of  5
rating by Karin Kendrick
"We are greeted as soon as we walk in the door. Each and every agent is thoughtful and incredibly thorough. Stacey even reached out when our policy cost went down."
We responded:
"Hi Karen and thank you for your review and for your very kind words!! Stacy and I both really appreciate it - she goes above and beyond! "
Profile photo of Jeffrey Himmelmann

Jeffrey Himmelmann

August 14, 2025

5  out of  5
rating by Jeffrey Himmelmann
"Stacy is the person who helped me with getting a better auto and home insurance rate. She was so kind and patient with my questions and explaining the coverages. I haven't dealt with anyone as nice as Stacey. Thank you Stacey. If you are looking to save on insurance State Farm -Chuck Pittman is definitely worth calling."
We responded:
"Welcome to our agency Jeff and thanks so much for giving us 5 stars! We value your business and look forward to serving your insurance and financial needs for a long time to come!! Chuck "
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Alan Wattles

July 7, 2025

5  out of  5
rating by Alan Wattles
"Travis was very helpful and got my need taken care of promptly."
We responded:
"Hi Alan, We appreciate the time you took to write your review - and Travis especially appreciates it! We also appreciate the kind words as well as your business!! Thanks again and let us know if you need anything at all. Chuck "
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Kathleen Jakobsen

June 20, 2025

5  out of  5
rating by Kathleen Jakobsen
"Always pleasant to talk with no matter who answers the phone. Very helpful and quick!"
We responded:
"Thank you, Kathleen. It is our pleasure to have the opportunity to take care of your insurance and financial service needs! We are here to help anytime you need us!!"
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Katha Cranage

June 13, 2025

5  out of  5
rating by Katha Cranage
"Local, friendly insurance agency!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Michael Lindeman

Michael Lindeman

June 13, 2025

5  out of  5
rating by Michael Lindeman
"Chuck's office is so great about making things so easy for my wife and I to manage all of our policies. Stacy and Travis are a joy to talk with and we will continue to use State Farm and this office for a long time. Thank you guys!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Janet Kruz

Janet Kruz

June 11, 2025

4  out of  5
rating by Janet Kruz
"Well the premiums just keep going up up up so I am going shopping"
We responded:
"Hi Janet, we would love the chance to reach out and review your account with you and will call you. We have appreciated you trusting us with your insurance needs for all of these years. Thanks for your feedback and we will call you ! "
Profile photo of Craig Newport

Craig Newport

May 20, 2025

5  out of  5
rating by Craig Newport
"Very proactive office! Everyone we’ve dealt with has been friendly and efficient."
We responded:
"Thank you Craig!! And thank you for giving us the chance to help with your Insurance and Financial Service needs. It is our pleasure to have you as a part of the Pittman Agency insurance family. "